We'd Love to Make It Right
Trouble with installation? Noticed a drop in water pressure? Just want to talk it through?
Email us at help@filterbaby.com—we’re happy to help and offer you 50% off your next refill as a thank-you for giving us the chance to make it right.
To cancel your subscription:
We’re sorry to see you go—but we’re here to make subscription management as easy as having fresh, clean water.
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Log into your account: account.filterbaby.com
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Go to the Subscriptions section: Manage Subscriptions
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Select your active subscription
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Click “Cancel My Subscription”
Note: Some purchases with 3 or more units may require at least 1–2 refill cycles before cancellation is available. For full details, see our Subscription Policy.