Why am I not able to cancel my subscription?

If you're not seeing the option to cancel your subscription, it’s likely because your order hasn’t yet met the minimum refill requirement.

Here’s what to know:

• Some multi-unit purchases (3 or more units) require at least 1–2 refill cycles before cancellation is available.

• You can manage your subscription anytime by logging in here: account.filterbaby.com

For full details, check out our Subscription Policy.

Still need help?

We’re here for you. Reach out to help@filterbaby.com and our team will be happy to assist!