If your subscription payment did not go through, you will be notified via email. Your card issue may have declined your payment due to an expired card, updated billing information (such as the security code and billing address) or insufficient funds in your account.
Here’s how to update your credit card for your subscription:
You can update your credit card details in your Filterbaby account
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Log into your account at account.filterbaby.com
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Navigating to the subscription details page
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Click the “request email to update card” button. Filterbaby’s secure payment gateway will send you a secure email with steps to update your card.
Need help? We’re here at help@filterbaby.com