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Featured Articles

How Do I Change the Skincare Faucet Filter Refill?
What should I do if my Skincare Faucet Filter is clogged or has low water pressure?
Why is there an authorized hold on my credit card?
Is there an installment plan option?
What Should I Do If My Skincare Faucet Filter 2.0 is Leaking?
Where does Filterbaby ship? Do you deliver in my region?

Order Management

My order was lost, damaged, or stolen. What now?
There is a part or piece missing from my package.
How can I update or cancel my order?
3 articles

Shipping

Where does Filterbaby ship? Do you deliver in my region?
When can I expect my order?
When will my order ship?
Where’s my order?
How do I track my order?
9 articles

Subscriptions

What is a Filterbaby subscription?
Will I get a reminder before my subscription order is placed?
How do I cancel my subscription?
How can I reactivate my subscription?
How do I update my subscription shipping address?
7 articles

Billing & Payments

What forms of payment do you accept?
When will my credit card be charged?
Can I remove a saved payment method?
3 articles

Promotions & Discounts

Is there a discount I can use?
Why is my promo code not working?
Can I use more than one promo code?
I am a Filterbaby affiliate and my audience code doesn’t work.
4 articles

Installment Purchases / TBYB

Is there an installment plan option?
Why is there an authorized hold on my credit card?
2 articles

Faucet Filters

What is in the Skincare Faucet Filter Refill?
What Is a Faucet Aerator, and Does My Faucet Have One?
I Cannot Remove My Faucet's Aerator. What Should I Do?
Will the Skincare Faucet Filter Work On My Faucet?
Will the Skincare Faucet Filter Fit My Rectangular or Square Aerator Faucet?
9 articles

Affiliates & Ambassadors

What Contaminants Does the Skincare Faucet Filter Remove?
How Do I Install My Skincare Faucet Filter?
Can I join the ambassador & affiliate program?
3 articles